 |
 The gas service hotline (962777) of Shanghai Gas (Group) Company Limited is operated with a centralized telephone-receiving mode to provide uninterrupted telephone service day and night in 24 hours for over 4.5 million users of natural gas, coal gas and liquefied petroleum gas in either Puxi or Pudong regions in Shanghai . The major functions of the hotline are repairing service, consulting service, application for installation, account inquiring, delivering cylinder of LPG and complaint handling, which builds a bridge for communication between users and the Company.
As an important service window of Shanghai Gas (Group) Company Limited, the service hotline (962777) provides centralized service handling via telephone and resolves or replies problem from user in promised time limit by means of an advanced management system of user information. |
